This Work Combines the Expertise of Communication Specialists at Three South African Technikons to Meet the Requirements of First-Year Students in a Variety of College Courses. the Text Includes All Key Syllabus Elements, While Giving Practical Examples of Communication in the Workplace. Although the Text is Aimed Primarily at English First-Language Students, the Authors Have Addressed the Special Needs of Second-Languagee Students With Accessible Language, Relevant Exercises and Explanations of Business Jargon.